Our Commitment to Quality: EAC's Quality Policy

Our understanding of quality at EAC is rooted through the commitment to meeting customer requirements and satisfaction by constantly improving and upgrading the quality of the services we offer our clients. Henceforth we strive to provide our employees with the proper training and resources to aid in implementing the optimal work conditions and practices that provide the best possible services for our clients.

Quality Goals at EAC:

• Meeting client needs.
• Sharp focus on the efficiency and quality of operations to provide the best service.
• Maintaining the company’s competitive edge in the market.
• Improving work conditions and human development.

Quality Metrics at EAC:

• Volume of dealings in the market.
• System efficiency.
• Profitability.

Our quality documentation for which we have been awarded the ISO 9001 certification comprises the main guidelines of our quality system for identifying all elements that affect service quality as well as our performance measuring and improving procedures. EAC ensures the application of the quality system by all employees in order to maintain our competitive edge as well as meet global quality standards.